---
stage: Create
group: Ecosystem
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
---

# Mattermost slash commands

> Introduced in GitLab 8.14

Mattermost commands give users an extra interface to perform common operations
from the chat environment. This allows one to, for example, create an issue as
soon as the idea was discussed in Mattermost.

GitLab can also send events (e.g., `issue created`) to Mattermost as notifications.
This is the separately configured [Mattermost Notifications Service](mattermost.md).

## Prerequisites

Mattermost 3.4 and up is required.

If you have the Omnibus GitLab package installed, Mattermost is already bundled
in it. All you have to do is configure it. Read more in the
[Omnibus GitLab Mattermost documentation](https://docs.gitlab.com/omnibus/gitlab-mattermost/).

## Automated configuration

If Mattermost is installed on the same server as GitLab, the configuration process can be
done for you by GitLab.

Go to the Mattermost Slash Command service on your project and click the 'Add to Mattermost' button.

## Manual configuration

The configuration consists of two parts. First you need to enable the slash
commands in Mattermost and then enable the service in GitLab.

### Step 1. Enable custom slash commands in Mattermost

This step is only required when using a source install. Omnibus installs are
preconfigured with the right settings.

The first thing to do in Mattermost is to enable custom slash commands from
the administrator console.

1. Log in with an account that has administrator privileges and navigate to the system
   console.

   ![Mattermost go to console](img/mattermost_goto_console.png)

1. Click **Integration Management** and set **Enable Custom Slash Commands**,
   **Enable integrations to override usernames**, and **Enable
   integrations to override profile picture icons** to true

   ![Mattermost console](img/mattermost_console_integrations.png)

1. Click **Save** at the bottom to save the changes.

### Step 2. Open the Mattermost slash commands service in GitLab

1. Open a new tab for GitLab, go to your project's
   [Integrations page](overview.md#accessing-integrations)
   and select the **Mattermost command** service to configure it.
   A screen appears with all the values you need to copy in Mattermost as
   described in the next step. Leave the window open.

   NOTE:
   GitLab offers some values for the Mattermost settings. Only **Request URL** is required
   as offered, all the others are just suggestions.

   ![Mattermost setup instructions](img/mattermost_config_help.png)

1. Proceed to the next step and create a slash command in Mattermost with the
   above values.

### Step 3. Create a new custom slash command in Mattermost

Now that you have enabled custom slash commands in Mattermost and opened
the Mattermost slash commands service in GitLab, it's time to copy these values
in a new slash command.

1. Back to Mattermost, under your team page settings, you should see the
   **Integrations** option.

   ![Mattermost team integrations](img/mattermost_team_integrations.png)

1. Go to the **Slash Commands** integration and add a new one by clicking the
   **Add Slash Command** button.

   ![Mattermost add command](img/mattermost_add_slash_command.png)

1. Fill in the options for the custom command as described in
   [step 2](#step-2-open-the-mattermost-slash-commands-service-in-gitlab).

   NOTE:
   If you plan on connecting multiple projects, pick a slash command trigger
   word that relates to your projects such as `/gitlab-project-name` or even
   just `/project-name`. Only use `/gitlab` if you plan to only connect a single
   project to your Mattermost team.

   ![Mattermost add command configuration](img/mattermost_slash_command_configuration.png)

1. After you set up all the values, copy the token (we use it below) and
   click **Done**.

   ![Mattermost slash command token](img/mattermost_slash_command_token.png)

### Step 4. Copy the Mattermost token into the Mattermost slash command service

1. In GitLab, paste the Mattermost token you copied in the previous step and
   ensure that the **Active** toggle is enabled.

   ![Mattermost copy token to GitLab](img/mattermost_gitlab_token.png)

1. Click **Save changes** for the changes to take effect.

You are now set to start using slash commands in Mattermost that talk to the
GitLab project you configured.

## Authorizing Mattermost to interact with GitLab

The first time a user interacts with the newly created slash commands,
Mattermost triggers an authorization process.

![Mattermost bot authorize](img/mattermost_bot_auth.png)

This connects your Mattermost user with your GitLab user. You can
see all authorized chat accounts in your profile's page under **Chat**.

When the authorization process is complete, you can start interacting with
GitLab using the Mattermost commands.

## Available slash commands

The available slash commands are:

| Command | Description | Example |
| ------- | ----------- | ------- |
| <kbd>/&lt;trigger&gt; issue new &lt;title&gt; <kbd>⇧ Shift</kbd>+<kbd>↵ Enter</kbd> &lt;description&gt;</kbd> | Create a new issue in the project that `<trigger>` is tied to. `<description>` is optional. | `/gitlab issue new We need to change the homepage` |
| <kbd>/&lt;trigger&gt; issue show &lt;issue-number&gt;</kbd> | Show the issue with ID `<issue-number>` from the project that `<trigger>` is tied to. | `/gitlab issue show 42` |
| <kbd>/&lt;trigger&gt; deploy &lt;environment&gt; to &lt;environment&gt;</kbd> | Start the CI job that deploys from one environment to another, for example `staging` to `production`. CI/CD must be [properly configured](../../../ci/yaml/README.md). | `/gitlab deploy staging to production` |

To see a list of available commands to interact with GitLab, type the
trigger word followed by <kbd>help</kbd>. Example: `/gitlab help`

![Mattermost bot available commands](img/mattermost_bot_available_commands.png)

## Permissions

The permissions to run the [available commands](#available-slash-commands) derive from
the [permissions you have on the project](../../permissions.md#project-members-permissions).

## Troubleshooting

If an event is not being triggered, confirm that the channel you're using is a public one, as
Mattermost webhooks do not have access to private channels.

If a private channel is required, you can edit the webhook's channel in Mattermost and
select a private channel. It is not possible to use different channels for
different types of notifications. All events are sent to the specified channel.

## Further reading

- [Mattermost slash commands documentation](https://docs.mattermost.com/developer/slash-commands.html)
- [Omnibus GitLab Mattermost](https://docs.gitlab.com/omnibus/gitlab-mattermost/)
